“As we proceed to place AIG as a market chief within the world property and casualty insurance coverage business, a refreshed AIG.com bolstered our sturdy model, in addition to what differentiates AIG, together with our experience, capabilities and world-class expertise,” stated Lucy Fato, government vp and world head of communications at AIG. “The brand new design permits AIG to speak extra successfully and fosters stronger and extra environment friendly engagement with purchasers, distribution companions, shareholders and different stakeholders.”
The refreshed website contains simplified navigation, a revised look, sturdy use of multimedia and a extra tightly linked community of AIg web sites globally, the corporate stated. The positioning additionally gives customers with dynamic entry to monetary info, the corporate’s danger experience, insurance coverage choices, profession info and different content material.
New dealer capabilities
The web site will even function the digital entry level for the brand new myAIG Dealer Portal, which has been up to date right into a one-stop gateway for brokers and brokers to entry account and coverage info, loss runs, standing throughout the insurance coverage life cycle course of, and extra. Brokers and brokers in North America shall be phased into the portal all through 2023, AIG stated. Further capabilities and enhancements will even be added to the portal all year long. The brand new capabilities accessible within the portal will broaden globally starting subsequent 12 months.
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“The dealer enhancements we’re introducing right this moment symbolize a serious step ahead in AIG’s digital transformation efforts,” stated Claude Wade, government vp, world head of operations and shared providers, and chief digital officer at AIG. “We’ve got reimagined myAIG as AIG’s digital entrance door to our e-commerce ecosystem, offering brokers entry to vital middle-to-back-office enhancements in our industrial underwriting platform and to different digital enhancements and system integration achieved by our AIG 200 efforts.”
The portal’s design was influenced by in depth consumer and buyer analysis, together with enter from AIG’s Dealer Advisory members.
“Our new dealer portal is a crucial step towards absolutely modernizing and simplifying how we do enterprise with our brokers,” stated Don Bailey, world head of distribution and area operations at AIG. “The options and capabilities are designed to satisfy our dealer companions’ wants for essential shopper coverage and account info, ease of entry, and total effectivity in coverage submission and renewal and claims processing.
AIG lately added two independent directors to its board and launched an MGA centered on the high-net-worth and ultra-high-net-worth markets.
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