Utilizing ICBA’s Advertising and marketing Communications Toolkit, your group financial institution can inform its story with intention and precision.
For the banking trade, advertising and marketing will be finicky. It’s all about constructing the message, discovering the proper platform and timing it properly. ICBA gives the “Inform Your Story” Marketing Communications Toolkit completely to members as a complement to your group financial institution’s artistic efforts. It gives skilled ideas that may assist fine-tune your strategy and set your advertising and marketing technique up for fulfillment. Right here’s a preview.
Discover the toolkit
Browse the whole thing of the Marketing Communications Toolkit with much more informative content material, together with Social Media 101 and ICBA Social Media Monitor.
1. Craft your message
Earlier than your story will be heard, it wants a stable basis to make sure it’s shared.
Set up a relationship with the media. For those who strategy the media, determine reporters who cowl the world and matters related to your wants. If you discover the proper journalists, search information distribution companies for his or her contact info. Researching the reporters and their information retailers—and maintaining with them by way of social media or newsletters—may also make it easier to perceive how your story will match into their protection and general narrative.
Earlier than pitching your story to media retailers, decide what you’re making an attempt to say, why it’s an essential story and the way it suits their viewers. And when pitching, be fast and simple along with your messaging, accommodate the reporter’s schedule and respect their time. As soon as you determine a rapport, you possibly can grow to be a useful resource for them and provide notable tales and a novel perspective when acceptable.
Perceive the platform. From print and on-line to tv and podcasts, totally different mediums require totally different concerns. It’s additionally essential to know easy methods to conduct your self throughout an interview (see sidebar). What do you have to take into accout for print, on-line, audio and visible media?
With print and on-line publications—reminiscent of newspapers, magazines or web site articles—you must take into account their timelines. Print publications will seemingly have lengthy lead occasions, whereas on-line ones could have shorter deadlines. The toolkit gives particular pointers on writing and putting information releases and op-eds.
Twitter, Instagram and Fb may help elevate consciousness for native banking and its significance by way of quite a lot of posts and movies, serving to foster a human connection to your financial institution.
When being featured on the radio or in a podcast, your voice, inflection and tempo are key components. To achieve success whereas being interviewed on the cellphone or in studio, keep away from noise and be animated along with your voice and supply. And as a precaution, at all times assume that your microphone is on.
Not like the opposite codecs, your visible look might be captured for tv and video interviews. Presentation is all the things. Which means you must keep good posture, eye contact and a daily voice tone and quantity. If you’re talking, at all times lead with an important message. Much like audio recordings, do not forget that you’re on digicam.
2. Leverage totally different channels
Whereas many group banks can’t afford to have a full-time social media supervisor, they nonetheless ought to be capable of reap the advantages that social media presents. Twitter, Instagram and Fb may help elevate consciousness for native banking and its significance by way of quite a lot of posts and movies, serving to foster a human connection to your financial institution. As well as, it’ll assist nurture each your present and potential buyer relationships.
3. Plan forward
Posting on social media round holidays, throughout months of recognition or after main occasions could make an enormous distinction in connecting along with your viewers. Taking the time of 12 months into consideration will make it easier to present well timed, related content material. Analysis these schedule alternatives, like Information Privateness Week in January, as a way to plan associated posts or campaigns all year long.
Ace your interview
Six ideas for nice outcomes
- Get the details up entrance: If a reporter asks to interview you, ask inquiries to make clear what they are going to ask, what the story covers, in addition to different very important info such because the story angle.
- Put together upfront: Set up your speaking factors and browse up on the subject and interviewer. Moreover, keep away from impromptu interviews.
- Converse clearly, thoughtfully and concisely: Write down what you intend on saying through the interview, and check out recording your responses and listening again with colleagues.
- Affirm spelling and title: For accuracy, spell out each your title and the title of your group financial institution for the reporter. Be sure you embody your full title.
- Maximize the chance: When requested in case you have any questions, take the chance to reemphasize your key factors and message.